About VITA

VITA is a free and confidential service offered on a first-come, first-served basis and is open to low-income and moderate-income individuals and families. VITA volunteers are IRS certified and will prepare basic tax forms such as the 1040. However, there are some forms that cannot be prepared by VITA. VITA will file back taxes from 2014 to present. VITA will also provide assistance with amended returns.


Main VITA Site:

L.T. Ross Building

2247 Western Ave.

Knoxville, TN 37921

(865) 546-3500



Volunteer Income Tax Assistance (VITA) offers

Free Tax Preparation

We will open the 2017 Tax Filing Season for walk-in clients on
Wednesday, January 17, 2018 at 3:00 p.m.

“IRS Certified Volunteers provide free and confidential tax assistance through the Volunteer Income Tax Assistance (VITA) program for persons with low-to-moderate annual income.  VITA operates just like any professional tax preparation business.  Since we are a certified, trained volunteer-based operation, we don’t charge fees for our services.”

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L.T. Ross Building 2247 Western Avenue

January 17 – April 17, 2018

Mondays and Wednesdays: 3 pm-7pm

Tuesdays and Thursdays: 10am-3pm

Saturdays (February only): 9am-1pm

East Neighborhood Center 4200 Ashville Hwy

*By Appointment Only* 865-546-5125

Starting February 5, 2018

Mondays and Wednesdays: 10am-1pm

Cokesbury UMC North 9919 Kingston Pike

*By Appointment Only* 865-693-0353

January 23 – March 14, 2018

Tuesdays: 3pm-6pm

Wednesdays: 10am-2:30pm

The LT Ross VITA site will prepare amended returns

and back taxes for years 2014, 2015 & 2016 by appointment only.

Please call 865-546-3500 to schedule an appointment.

News And Events


EITC Awareness Day

January 26, 2018

Help us get the word out about the Earned Income Tax Credit! The Earned Income Tax Credit makes life a little easier for working people.  For the first time this year, millions more workers will qualify for the EITC, so awareness is critical. To see if you qualify for the EITC, please check here. For more Information, please email CAC VITA with the Volunteer Income Tax Assistance program at the CAC L. T. Ross Building or call our office at (865) 546-3500.


Over 2700 Income Tax Returns Prepared!!!

The 2016 Tax Season was a great success, CAC VITA Services helped 2700 individuals and families “keep their money” by providing free income tax services. This saved an estimated grand total of $750,000 in preparation fees for our customers this year.