About VITA

VITA is a free and confidential service offered on a first-come, first-served basis and is open to low-income and moderate-income individuals and families. VITA volunteers are IRS certified and will prepare basic tax forms such as the 1040. However, there are some forms that cannot be prepared by VITA. VITA will file back taxes from 2012 to present. VITA will also provide assistance with amended returns during the month of March.


Main VITA Site:

L.T. Ross Building

2247 Western Ave.

Knoxville, TN 37921

(865) 546-3500



Volunteer Income Tax Assistance (VITA) offers

Free Tax Preparation

Click Here To Download VITA Information And Schedule

“IRS Certified Volunteers provide free and confidential tax assistance through the Volunteer Income Tax Assistance (VITA) program for persons with low-to-moderate annual income.  VITA operates just like any professional tax preparation business.  Since we are a certified, trained volunteer-based operation, we don’t charge fees for our services.”

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Over 2400 Income Tax Returns Prepared!!!

The 2014 Tax Season was a great success, CAC VITA Services helped 2400 individuals and families “keep their money” by providing free income tax services. This saved an estimated grand total of $600,000 in preparation fees for our customers this year. VITA at the LT Ross Building provides walk-in services, please see the dates and times below, as we do not accept appointments at this time. However, appointments can be made for VITA at the East Neighborhood Center.


January 20, 2016 – April 15, 2016

Mondays and Wednesdays: 4 pm – 7 pm
Tuesdays and Thursdays: 10 am – 3 pm
Saturdays (February only): 9 am – 1 pm

VITA at the East Neighborhood Center

VITA prepares taxes at the East Neighborhood Center by appointment on Mondays and Wednesdays, 9 am – 12 pm, beginning February 3, 2016.

Call the East Center at 546-5125 to make an appointment. The East Neighborhood Center is located at 4200 Asheville Hwy. in East Knoxville.

News And Events


EITC Awareness

Help us get the word out about the Earned Income Tax Credit! The Earned Income Tax Credit makes life a little easier for working people.  For the first time this year, millions more workers will qualify for the EITC, so awareness is critical. To see if you qualify for the EITC, please check here. For more Information, please email CAC VITA with the Volunteer Income Tax Assistance program at the CAC L. T. Ross Building or call our office at (865) 546-3500.