About VITA

VITA is a free and confidential service offered on a first-come, first-served basis and is open to low-income and moderate-income individuals and families. VITA volunteers are IRS certified and will prepare basic tax forms such as the 1040. However, there are some forms that cannot be prepared by VITA. VITA will file back taxes from 2013 to present. VITA will also provide assistance with amended returns.


Main VITA Site:

L.T. Ross Building

2247 Western Ave.

Knoxville, TN 37921

(865) 546-3500



If you have waited until the last minute to file your taxes, DON’T PANIC!

In addition to the regularly scheduled hours of

Mondays and Wednesdays, 4pm to 7pm and

Tuesdays and Thursdays, 10am to 3pm,

The L.T. Ross VITA site will be open extended hours, Saturday, April 1st & 8th, 2017, 9am to 1pm. Monday & Tuesday, April 17th & 18th, 2017, 10am to 7pm.

Volunteer Income Tax Assistance (VITA) offers

Free Tax Preparation

“IRS Certified Volunteers provide free and confidential tax assistance through the Volunteer Income Tax Assistance (VITA) program for persons with low-to-moderate annual income.  VITA operates just like any professional tax preparation business.  Since we are a certified, trained volunteer-based operation, we don’t charge fees for our services.”

an image

Over 2500 Income Tax Returns Prepared!!!

The 2015 Tax Season was a great success, CAC VITA Services helped 2500 individuals and families “keep their money” by providing free income tax services. This saved an estimated grand total of $750,000 in preparation fees for our customers this year.

LT Ross Building

January 18 – April 18, 2017

Mondays & Wednesdays: 4pm -7pm

Tuesdays & Thursdays: 10am-3pm

Saturdays (February only: 9am -1pm)

Tax preparation is available at the East Neighborhood Center by appointment only.

Starting February 1st, 2017

Mondays & Wednesdays: 9am -1pm

Please call 546-5125 to schedule an appointment.

News And Events


EITC Awareness Day

Friday January 27th, 2017

Help us get the word out about the Earned Income Tax Credit! The Earned Income Tax Credit makes life a little easier for working people.  For the first time this year, millions more workers will qualify for the EITC, so awareness is critical. To see if you qualify for the EITC, please check here. For more Information, please email CAC VITA with the Volunteer Income Tax Assistance program at the CAC L. T. Ross Building or call our office at (865) 546-3500.